Customer Support

❓ Frequently Asked Questions – MS Retro Store

How long does delivery take?

Delivery usually takes 5 to 7 working days after dispatch depending on your location.

Do you offer express shipping?

Yes, express shipping is available at an extra cost. Contact us on WhatsApp for priority delivery.

How can I track my order?

Once your item is dispatched, you'll receive a tracking link via email. You can also check our Order Status page.

What payment methods do you accept?

We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (in select areas).

Is online payment secure?

Yes, all online transactions are secured via industry-standard encryption and trusted gateways.

Can I return or exchange a product?

Returns or exchanges are accepted only for damaged or incorrect items, reported within 7 days of delivery. Size-based returns are not allowed.

How do I request a return?

Contact us on WhatsApp with your order ID and a clear description (or image) of the issue. Our team will assist you with the return process.

Where is MS Retro Store located?

We are based in Perinthalmanna, Kerala. You can shop online 24/7 or visit us at our physical location.

Are your products original?

Yes, our jerseys are premium-quality reproductions made in Kerala using top-grade materials and finishing.

How can I contact support?

You can contact us via WhatsApp on any of our numbers or fill out the form on our Customer Support page.

If you have any enquiries, please contact us on WhatsApp: